Who this notice applies to
This policy covers information collected through this website, by phone, email, text and in person when you request a quote, apply for, or service an insurance policy through us. We are a licensed insurance agency/broker in California (DOI Lic. # 6020539).
Information we collect
- Identifiers: name, address, email, phone number, date of birth, driver's license number, and, where required by a carrier, Social Security number.
- Insurance information: property and vehicle details, driving and claims history, prior coverage, business and payroll information.
- Health information: for life or medical coverage, limited health details you choose to provide for underwriting.
- Financial information: payment and billing details processed for premiums.
- Internet activity: IP address, browser type, pages visited, and cookies or similar technologies.
- Consumer reports: with notice as required by law, carriers may obtain motor vehicle records, claims history (CLUE) or credit-based insurance scores.
How we use your information
- To prepare quotes, submit applications and place, service and renew coverage.
- To help with claims and communicate with you about your policies.
- To comply with legal, regulatory, licensing and fraud-prevention obligations.
- To operate, secure and improve this website.
- With your consent, to contact you about products that may suit your needs.
How we share information
We share information only as needed to serve you and as permitted by the Gramm-Leach-Bliley Act and the California Insurance Information and Privacy Protection Act (Ins. Code §791 et seq.), including with:
- Insurance carriers, underwriters and wholesalers we approach for quotes or coverage.
- Service providers bound by confidentiality (e.g., agency software, payment processors, IT hosting).
- Regulators, law enforcement, or others when required by law or to prevent fraud.
We do not sell your personal information and do not share it for cross-context behavioral advertising. See Do Not Sell or Share My Personal Information.
Your California privacy rights (CCPA/CPRA)
California residents may request to:
- Know the categories and specific pieces of personal information we collect, use and disclose.
- Delete or correct personal information, subject to legal retention requirements for insurance records.
- Opt out of the sale or sharing of personal information, and limit use of sensitive personal information.
- Not be discriminated against for exercising these rights.
Under the California Insurance Information and Privacy Protection Act, you may also request access to and correction of recorded personal information about you held for insurance transactions. Some information subject to GLBA or insurance law may be exempt from certain CCPA requests.
To make a request, call (951) 880-8998 or email danny@hopkinsheritage.com. We will verify your identity before responding and respond within 45 days. You may use an authorized agent with written permission. We honor Global Privacy Control (GPC) browser signals as an opt-out request.
Cookies and tracking
We use essential cookies to operate the site and may use analytics to understand site usage. You can control cookies in your browser settings. We do not respond to "Do Not Track" signals other than GPC.
Data security and retention
We use administrative, technical and physical safeguards to protect your information. We retain records as long as needed to serve you and as required by California Department of Insurance record-keeping rules.
Children
This website is not directed to children under 16, and we do not knowingly collect their information online.
Changes and contact
We may update this notice and will post the new date above. Questions? Contact Hopkins Heritage Insurance Agency, Riverside, CA · (951) 880-8998 · danny@hopkinsheritage.com.
